Omnichannel Apps

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Omnichannel apps give consumers a choice to engage with you on their favorite channels like:

SMS
Email
Voice
WhatsApp
Telegram
Facebook Messenger

You must have the Omnichannel feature enabled and have agents and managers assigned to receive and send Omnichannel messages.
If you are using a firewall, you must whitelist the omni-gateway.quickmeet.chat URL to communicate with Omnichannel apps. See Firewall Configuration for a complete list of URLs.

SMS

Telegram App

Rasa App

Salesforce CRM Integration

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