Workspace

The workspace menu gives you a consolidated view of statistics and other information about your workspace. This can help you to better evaluate your workspace and monitor the various activities.

To access this menu, go to Administration > Workspace > Workspace. It shows your workspace plan, version number, registration status, and support window.

Deployment

The deployment info card shows information related to your server deployment.

• Version: The current version of your QuickMeet.Chat server. This can be different from the latest version if not updated.

• Deployment ID: Your server's deployment ID.

• Cloud Workspace ID: Your workspace ID.

• Apps Engine Version: The version of Apps-Engine. It can be different from the latest if not updated.

• Node Version: The Node.js version your server is running on.

• Database Migration: The date of database migration to the current QuickMeet.Chat version.

• MongoDB: The MongoDB version

• Commit Details: Details on the recent commit of your server.

• PID: It is the process ID of the operational system that is running the QuickMeet.Chat deployment.

• Instances: Click the Instances buttons to view all the instances running in the workspace.

Usage

Users

• Total: The total number of users on the server.

• Online: The number of users that are currently online.

• Busy: The number of users that are in Busy mode.

• Offline: The number of users that are offline.

Types and Distribution

• Users Connected: The number of connected users.

• Activated Users: The number of activated users on your server.

• Activated Guests: The number of guests that have been activated.

• Deactivated Users: Number of inactive users.

• QuickMeet.Chat App Users: The number of QuickMeet.Chat users. Example bot users, app users.

Uploads

• Total Uploads: The number of total uploads that have been made on the server.

• Total Uploads Size: The total size of all uploads.

Total Rooms

• Channels: Total number of channels on your server.

• Private groups: Total number of private groups on the server.

• Direct messages: Total number of direct messages created on the server.

• Discussions: Total number of discussions.

• Omnichannel: Total number of Omnichannel rooms.

• Total: Total number of all the rooms on the server.

Messages

• Threads: The total number of threads on the server.

• Messages in channels: Total messages in all channels only

• Messages in private groups: Total number of messages in private groups only

• Messages in direct messages: Total number of messages that have been sent in all direct messages

• Messages in omnichannel: The total number of messages in Omnichannel.

• Messages in discussions: Total messages in discussions

• Total: Total messages sent and received on the server.

Click the See on Engagement Dashboard button to view more usage statistics on the Engagement. This button is disabled for workspaces on the community plan.

Download Info

To download info about your server,

• Click the Download info button at the top right of Workspace menu.

• A download is prompted with a file named statistics.json.

Refresh

Refreshing info on your QuickMeet.Chat server will prompt for the latest stats to be pulled.

To refresh info,

• Click the Refresh button at the top right of the Workspace screen.

Register workspace in the UI

Registering your workspace is a mandatory step during the setup process. However, certain issues may arise that require you to remove the workspace registration from the database. When a workspace is no longer registered, a Register workspace button becomes available in the workspace UI, allowing you to re-register it easily.

To re-register your workspace, go to Administration > Workspace > Workspace and click the Register workspace button. This will open a registration interface offering two options:

Use Token

Select this option if you have a registration token from QuickMeet.Chat Cloud or the Sales team.

• Enter the token in the provided field and click Next to complete the process.

• If the registration is successful, a "Connected" message will appear, confirming the workspace is registered.

Register Workspace

Use this option to register your workspace online. This button won’t be available on air-gapped workspaces.

1. Add your Cloud account email to link the workspace to an existing QuickMeet.Chat cloud account.

2. Agree to the Terms and Privacy Policy

3. Click Register workspace to proceed to the last step.

An email with a confirmation link is sent to the email you provided. Open the email and click Verify Registration to ensure the security codes match and complete the registration.

You may need to referesh your workspace to see the updated registration status.